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Anglicare Southern Queensland (ASQ) is committed to protecting privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principals.
This policy outlines how ASQ collects, uses, discloses and stores personal information consistent with its legislative obligations.
What is personal information?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
Personal information also includes:
Why we collect personal information
ASQ collects personal information so that:
ASQ also collects personal information for its proper administration including:
Without the relevant personal information a person may not be able to participate in ASQ or in the services of ASQ.
What sort of information do we collect?
ASQ collects a range of personal information about individuals including names, contact details, next of kin, health information, tax file numbers and other government identifiers (such as Medicare, Centrelink and Department of Veterans Affairs numbers), employment history, education/background, socio-demographic details, and other information about suitability for duties.
ASQ does not use or disclose personal information for the purpose of marketing without consent of the person concerned. Where ASQ seeks such consent ASQ will provide the person with the opportunity to ‘opt out’ of receiving marketing communications. If in the course of marketing an individual requests the source by which ASQ received their personal information, it will provide this.
How information is collected.
Where possible, ASQ collects personal information directly from each individual (or their legal substitute decision maker or immediate family). Personal information is collected through various means including interviews, appointments, forms and questionnaires.
In some situations personal information is obtained from a third party. In such cases, ASQ will take reasonable steps to ensure that the individual concerned has been made aware of our identity and how to contact us, the fact that they are able to gain access to their information, the purpose for which the information has been collected and the consequences if the information is not provided.
Use and Disclosure
ASQ will only use personal information for the purpose(s) indicated at the time of collection.
ASQ may also disclose a person’s personal information to other organisations including:
ASQ is part of the Anglican Church Southern Queensland to whom it provides personal information for insurance and other administrative purposes.
Where lawful and practicable in a person’s dealings with ASQ there will be a provision of the opportunity for anonymity or the use of a pseudonym. Some people making donations, for instance, may wish anonymity and there may be other relevant reasons.
Keeping personal information up-to-date
ASQ takes all reasonable steps to ensure that the personal information it collects uses or discloses is accurate, complete and up-to-date. Clients can contact the relevant part of ASQ or the Executive Director to seek to correct inaccurate, incomplete or out-of-date personal information which ASQ may hold.
Access to personal information
A person can access personal information that ASQ holds about them, unless:
Clients can contact the relevant part of ASQ that holds their information or the Executive Director.
Security of personal information
ASQ takes all reasonable steps to protect collected and stored personal information from loss, misuse and from unauthorised access, modification or disclosure.
Our protection of personal information includes
ASQ does not disclose personal information to anyone overseas.
The Corporation of the Synod of The Diocese of Brisbane trading as Anglicare Southern Queensland ABN 39 906 010 979 (“ASQ”) of 439 Ann Street, Brisbane Qld 4000, is collecting personal information from people who wish to hear from ASQ about its news, events, careers, programs, fundraising, marketing and sales information.
The primary purpose of collecting this information is to allow ASQ to communicate with you about ASQ news and information relating to our services.
ASQ collects, uses, holds and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If you no longer wish to receive information from ASQ, please contact us on 1300 000 828 or e-mail firstname.lastname@example.org
You may opt out at any time.
The Executive Director
Anglicare Southern Queensland
PO Box 10556
Brisbane Adelaide St Qld 4000
Anglicare Southern Queensland will respond in writing within 30 days of receiving such a complaint.
If resolution has not been obtained to the satisfaction of the person making the complaint they have the option of referring the matter to the Australian Information Commissioner as follows:
Telephoning: 1300 363 992
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001